Alladin88 treats the privacy and security of your personal data as our highest priority. This Privacy Policy sets out in detail how we collect, use, store, share and protect your information as a member of Malaysia's leading online casino platform.
All your personal and financial information is protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions.
Alladin88 has never and will never sell, rent, or disclose members' personal information to third parties for marketing purposes without your explicit consent.
As an Alladin88 member, you have the right to access, correct, update or request deletion of your personal data at any time through our customer support.
The Alladin88 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data handling practices comply with local legislation.
Your data is stored in high-performance data centres protected by multiple layers of physical and digital security, including biometric access controls and 24/7 monitoring.
In the event of any security incident that may affect your data, Alladin88 is committed to notifying affected members within the timeframe prescribed by law.
Under the Alladin88 Privacy Policy and Malaysia's PDPA, you have the following rights in relation to your personal data.
You have the right to request and receive a copy of all personal information we hold about you at any time.
If any of your personal information is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal obligations and legitimate operational requirements.
You have the right to object to the processing of your personal data for specific purposes, such as direct marketing.
You have the right to request your data in a machine-readable format for transfer to another service provider.
In certain circumstances, you have the right to request that we restrict how we process your personal data.
Welcome to the Alladin88 Privacy Policy. This document explains in detail how the Alladin88 online casino platform ("we", "platform", "Alladin88") collects, processes, stores, and protects your personal information ("data") when you use our website, mobile app, or any of the services we offer.
This Privacy Policy applies to all users of the Alladin88 platform — including website visitors, prospective members, registered members, and former members. It covers all your interactions with our platform, from the moment you browse our website through to every deposit transaction, slots game, baccarat, blackjack, table game, and football betting activity you carry out.
Alladin88 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation. We regard privacy not merely as a legal obligation, but as a moral responsibility to the millions of Malaysian members who trust our platform.
Important Note: By registering for or using the Alladin88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please contact our support team before continuing to use the platform.
Alladin88 collects various categories of personal information depending on how you interact with our platform. Below is a full breakdown of the data we collect:
| Data Category | Examples of Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number (MyKad) | Registration forms, KYC verification |
| Contact Data | Email address, Malaysian phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account numbers, e-wallet details (Touch 'n Go, GrabPay, Boost), transaction records | Deposit & withdrawal process |
| Technical Data | IP address, browser type, device type, operating system | Automated server log |
| Usage Data | Game records, betting history, session duration, popular games played | Automated gaming platform |
| Communication Data | Live chat records, support emails, complaint logs | Interactions with the support team |
We also collect data indirectly through trusted third parties, such as identity verification service providers, payment providers (FPX, DuitNow, ShopeePay), and website analytics providers. In all such cases, we ensure these third parties maintain data protection standards equivalent to our own.
Every piece of personal data we collect is used for a clear and lawful purpose. Alladin88 uses your information for the following:
Opt-Out Options: You can opt out of marketing communications from Alladin88 at any time by clicking the "Unsubscribe" link in any marketing email we send, or by contacting our customer support team directly.
Alladin88 processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):
Alladin88 does not sell or disclose your personal information to third parties for their own commercial purposes. However, we may share your data with the following selected categories of third parties, solely to support the operation of our platform:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for purposes we specify. We do not allow them to use your data for their own interests.
The Alladin88 platform uses cookies and similar tracking technologies to enhance your experience and analyse website performance. The types of cookies we use are as follows:
You can manage your cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality or your experience on the Alladin88 platform.
Alladin88 retains your personal data for as long as your account is active or as long as necessary for the purposes set out in this Privacy Policy. Our data retention guidelines are as follows:
Once the retention period expires or the data is no longer needed, Alladin88 will securely delete or anonymise it in accordance with established procedures.
Storage Location: Personal data of Alladin88 Malaysia members is stored on servers located within the Asian region, held to high security and compliance standards. Any cross-border data transfers are carried out with appropriate contractual safeguards in place.
Alladin88 continuously invests in advanced cybersecurity infrastructure to protect your personal data from unauthorised access, modification, disclosure, or destruction. Key security measures we have in place include:
While we take all reasonable precautions, no digital security system can be guaranteed to be 100% secure. We encourage you to take your own steps as well, such as using a strong, unique password for your Alladin88 account and never sharing your login credentials with anyone.
To exercise any of the privacy rights outlined in this Privacy Policy, you may contact the Alladin88 Data Privacy team through the following channels:
Please include your full name, registered email address, and details of your request. We will verify your identity before processing any request to ensure the security of your data. Valid requests will be processed within 21 business days or sooner where possible.
Complaints to the Authorities: If you are not satisfied with how Alladin88 has handled your personal data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or any other relevant authority.
The Alladin88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from minors under the age of 18.
Should we discover that personal data belonging to someone under the age of 18 has been collected, we will take immediate steps to delete that data and close the associated account. If you are aware that a minor has registered on our platform, please contact us immediately at privacy@alladin88.com.
Alladin88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to how we protect your data.
When we make material changes to this Privacy Policy, we will notify you via an in-platform notification, an email to your registered address, or a prominent notice on our website homepage — at least 14 days before the changes take effect.
The "Updated" date at the top of this page will always reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Alladin88 has appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with all applicable data protection laws and for handling privacy-related enquiries and complaints.
For any enquiries, concerns or requests relating to this Privacy Policy or how we handle your personal data, please reach us at:
We are committed to responding to all privacy enquiries within 3 business days and resolving all formal requests within 21 business days. Alladin88 takes pride in its track record of prompt responses and responsible data management, in the interest of trust and security for our Malaysian members.
Our Commitment: At Alladin88, your privacy is more than a written policy — it is a core value that guides every decision we make. From system design to staff training, protecting your personal data is always our top priority.